Monday, May 28, 2018

First Day of the 2018 Service Management Course at WWU (Muenster, Germany)

Today was the first day of this year's Service Management Course at Westfälische Wilhelms-Universität Münster (University of Muenster).  This is the fourth time I have taught this course at WWU in the past 3.5 years, and the fifth time I have taught a course here since 2012.  We had a good first class, with 20 very sharp and engaged students.  I anticipate this being a good experience for all over the next 10 days.
19.5 students in the class (my photo didn't quite capture everyone)
I am told that the students made an entry about this course on their Facebook page.  Click here to see it.

There are four teams of five students.  See their pictures below...
Team 1
Team 2
Team 3
Team 4

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