Friday, November 20, 2015

"Students as Customers" Presentation in Liege, Belgium

I was invited to make a presentation to the faculty at HEC School of Management at the University of Liege.  The presentation was entitled, "Thinking of Students as Customers: Implications for Teaching and Serving Students in Business Schools".

I gave my presentation over lunch, which was free to attendees...probably the main reason 20 people attended!

The Dean of HEC School of Management, Adrain Hopgood, was among those in attendance; he even tweeted about the presentation.  (Click here.)  I am seldom the focus of a tweet.  (Is that the way to say it?)
Using my hands to help me present!

HEC had my name on monitors throughout the building...not sure you can read it here.

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