|This "swaying train" runs above the river for about 8 miles.|
|Candy, Dwayne, Lena, Ann-Kathrin, and Jana|
I spent Monday morning at the Schumpeter School of Business Economics at the University of Wuppertal with Ina and her PhD students, discussing their research.
Then, on Tuesday (January 26), I presented a paper that will be published in the February issue of Journal of Service Research, entitled "Employee Emotional Competence: Construct Conceptualizzation and Validation of a Customer-Based Measure."
|A nice crowd for the presentation!|